At The Celvene, we use cookies and similar technologies to provide you with the best possible shopping experience, improve our website's performance, and understand how visitors interact with our online store.

This Cookie Policy explains what cookies are, how we use them, and the choices you have regarding their use.

By continuing to browse or use our website, you agree to the use of cookies as described in this Cookie Policy.

Cookie Policy Overview

Cookies are small text files stored on your computer, tablet, or mobile device when you visit a website. They allow websites to remember your preferences, improve functionality, and provide a more personalised browsing experience.

Some cookies are essential for our website to function correctly, while others help us analyse website performance or deliver relevant marketing content.

Types of Cookies We Use

1. Essential Cookies

These cookies are required for the website to operate properly. Without them, certain features of our website may not function as intended.

Essential cookies help us:

• Maintain your shopping cart
• Process secure checkout
• Remember your login session
• Keep the website secure
• Enable account functionality

These cookies cannot be disabled through our website because they are necessary for core functionality.

2. Performance & Analytics Cookies

These cookies help us understand how visitors use our website so we can improve the overall shopping experience.

They may collect information such as:

• Number of visitors
• Most visited pages
• Time spent on pages
• Navigation paths
• Device and browser information
• Website performance metrics

The information collected is aggregated and does not directly identify individual visitors.

3. Functional Cookies

Functional cookies remember your preferences and choices to provide a smoother browsing experience.

These cookies may remember:

• Preferred language
• Region or country
• Recently viewed products
• Wishlist items
• Saved shopping cart
• Display preferences

4. Marketing & Advertising Cookies

Marketing cookies help us deliver more relevant advertisements and promotional content based on your interests.

These cookies may be used to:

• Measure advertising performance
• Limit how often you see advertisements
• Remember products you've viewed
• Show personalised product recommendations
• Support remarketing campaigns across third-party platforms

Some of these cookies may be placed by trusted advertising partners.

Third-Party Cookies

We work with selected third-party providers who may place cookies on your device when you visit our website.

These providers may include:

• Shopify
• Google Analytics
• Google Ads
• Meta (Facebook)
• Instagram
• PayPal
• Apple Pay
• Payment processing providers
• Marketing and email service providers

These third parties manage their own cookies according to their respective privacy policies.

Why We Use Cookies

Cookies help us to:

• Operate our online store securely
• Process purchases
• Remember your preferences
• Improve website speed and performance
• Analyse visitor behaviour
• Enhance customer experience
• Prevent fraudulent activity
• Deliver personalised content and marketing
• Improve future website functionality

Managing Your Cookie Preferences

Most web browsers allow you to manage, block, or delete cookies at any time through your browser settings.

Please note that disabling certain cookies may affect the functionality of our website, including:

• Signing into your account
• Adding products to your cart
• Completing purchases
• Saving preferences
• Accessing certain website features

For the best browsing experience, we recommend keeping essential cookies enabled.

Tracking Technologies

In addition to cookies, we may use similar technologies such as:

• Tracking pixels
• Web beacons
• Tags
• Local storage

These technologies help us measure website traffic, understand customer interactions, improve marketing campaigns, and monitor email performance.

Email Communications

Some promotional emails may contain tracking technologies that help us understand whether an email has been opened or a link has been clicked.

This information helps us improve the relevance and quality of our communications.

If you no longer wish to receive marketing emails, you can unsubscribe at any time using the link included in each email.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our business practices.

Any updates will be published on this page together with the revised 9th July 2026 date.

We encourage you to review this page periodically.